Transparency is not a feature on Squarelly — it's a design principle. Every part of the platform is built to give both renters and landlords clear, honest information so they can make confident decisions.
Transparent Listings
Every property listing on Squarelly is subject to AI quality analysis through the AI Listing Manager, which checks for consistency, completeness, and accuracy across listing details. Landlords are prompted to correct gaps or inconsistencies before publishing.
Renters can also flag inaccurate listings directly from the property page. Listings with reported inaccuracies are reviewed by the Squarelly team, and repeated or confirmed inaccuracies can result in listing suspension or account action.
Transparent Fees
Squarelly charges one fee: the 2% contact fee, applied when a renter unlocks a direct chat with a landlord. This fee:
- Is always displayed in full before confirmation — no surprises at checkout
- Is only charged after the landlord confirms availability (or after the renter consciously chooses to proceed on an unavailable property)
- Is the only charge Squarelly makes to renters — there are no hidden costs, subscriptions, or additional service fees
There are no fees paid by landlords to list properties in the standard tier.
For information on optional paid listing services for landlords, see the relevant section in For Landlords.
Transparent Matching
Squarelly's compatibility scoring is not a black box. Renters can see which factors are contributing to their compatibility score with a given property, and landlords can see the same for renters who enquire. Both sides understand why a match is strong or weak — and can act on that information by updating their profiles or listings.
Transparent Identity
All verified users carry a visible verification badge on their profile. If a user has not completed verification, this is also visible — so neither side is left guessing about the other's accountability status.
Transparent Reporting
When a user submits an abuse or inaccuracy report, they receive confirmation that the report has been received. While Squarelly cannot share the outcome of internal investigations for privacy reasons, every report is acted upon and contributes to the ongoing integrity of the platform.