Squarelly
For Tenants

Why Communication Requires a Small Fee

You may be wondering why connecting with a landlord on Squarelly isn't completely free. Here's the thinking behind it — and why it actually works in your favour.

The Problem with Free-for-All Enquiries

On most rental platforms, sending a message costs nothing. That sounds good — but it creates a serious problem: landlords get flooded with low-effort, irrelevant enquiries from renters who aren't genuinely interested or qualified. The result? Slower responses, ignored messages, and a frustrating experience for everyone.

How Squarelly's Approach Is Different

Squarelly uses a small one-time fee to unlock direct communication with a landlord or property manager. This fee acts as a quality signal — it shows the landlord that you're a serious, committed renter, not a casual browser.

The benefits for you:

  • Your enquiry stands out — landlords know you've made a considered decision to reach out
  • You're connecting directly — no agency, no middleman, no delays
  • The fee is a fraction of what a traditional letting agency would charge — see How the 2% Contact Fee is Calculated for full details
  • You only pay when the property is confirmed available (or when you consciously choose to proceed on an unavailable one)

A Fairer System

Traditional agencies charge hefty fees to both sides simply for facilitating an introduction. Squarelly replaces that with a minimal, transparent cost that gives you direct access — and keeps the quality of the platform high for everyone.

The fee is not a subscription. You only pay when you choose to connect with a specific landlord, and only after availability has been confirmed.

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