Understanding exactly what Squarelly is — and what it is not — is important for both renters and landlords. This article clarifies Squarelly's role so that all parties enter into the platform with clear and accurate expectations.
What Squarelly Is
Squarelly is a digital marketplace platform. Its role is to:
- Provide the technology infrastructure that connects renters with landlords and property managers
- Surface compatible matches through AI-driven scoring
- Facilitate the initial connection between parties via the contact unlock system
- Provide tools that support the rental process — AI listing optimisation, virtual tours, documentation templates, and identity verification
- Maintain platform safety and integrity through verification, abuse reporting, and compliance tools
In legal and operational terms, Squarelly acts as a marketplace facilitator — meaning it provides the environment and tools for transactions to take place, but is not a party to those transactions.
What Squarelly Is Not
Squarelly is not a letting agency. Squarelly does not represent landlords, act on their behalf, negotiate rental terms, or take any commission from rental agreements. It does not hold licences as a property agent and does not perform the functions of one.
Squarelly is not a party to any rental agreement. Any tenancy agreement entered into between a landlord and a renter is a private contract between those two parties. Squarelly has no role in drafting, signing, enforcing, or guaranteeing any such agreement.
Squarelly does not process rent or deposits. All financial arrangements relating to the tenancy itself — rent payments, security deposits, holding fees — are made directly between landlord and tenant, entirely outside the platform. Squarelly's only charge is the one-time 2% contact fee for unlocking communication.
Squarelly does not guarantee outcomes. Squarelly does not guarantee that a renter will secure a property, that a landlord will find a tenant, or that any listing is accurate, available, or suitable. The platform provides tools and information to help both sides make informed decisions — the decisions themselves remain theirs.
Why This Matters
This distinction is not just technical — it has practical implications for both sides:
- For renters: You are entering into a direct relationship with a landlord. Squarelly facilitates the connection but cannot intervene in or enforce the terms of your tenancy.
- For landlords: You retain full responsibility for your listings, your property, and your obligations under Maltese tenancy law. Squarelly's tools support you — they do not replace your legal responsibilities.
Squarelly's Commitment Within Its Role
While Squarelly is not responsible for the conduct of its users or the outcomes of tenancies, it takes its role as a marketplace facilitator seriously. This means:
- Maintaining a verified, accountable user base
- Ensuring listing quality through AI analysis and reporting tools
- Providing transparent, fair fee structures
- Acting promptly on reported abuse or fraud
- Keeping platform tools accurate, reliable, and up to date